CrossGap’s Business Process Design department develops and maintains the proprietary information system we use to manage our business. It defines the framework of criteria-led objectives that drives and controls our own organization as well as your localization process.
Our BPDD’s role embraces organizational design, change management implementation, management of CrossGap’s information system and knowledge management. Its specific responsibilities include:
- selection of methodologies to develop organization models
- identification of critical paths within the organizational process
- implementation of problem solving processes and models
- implementation of a system to control and monitor the entire CrossGap organization
The BPDD’s work underpins the business principles of total quality and maximized productivity that drive our efforts to deliver customer satisfaction. By providing you with access to the business process systems that control our activities, the BPDD delivers a transparent operation that allows you to share fully the benefits of these disciplines.
